AI helps you create pins, find places, and get things done on the map. You are always entitled to know when AI is involved, how it works, and where your data lives. This page explains all three.
Wherever AI generates or assists with something you see — a suggested tag, a drafted reply, a summary, or a guided answer — we attach a visible label. The label is the same everywhere, it is reachable by keyboard and screen reader, and it links back to this page.
AI assists; people stay responsible. AI is never the final authority on identity, ownership, accusations, or moderation — a person reviews decisions that affect people.
map.ca runs a hybrid model. Hard reasoning may use a frontier AI provider for quality, while routine work and anything that touches personal information runs on our own open-weights models that we host ourselves.
A model router decides, step by step, which model handles a request — so the most sensitive steps never leave our control.
Any AI step that touches personal information runs on self-hosted models inside a Canadian virtual private cloud. We do not send personal information to third-party models.
We minimize and redact the prompts and traces we keep, consistent with PIPEDA and Quebec's Law 25.
We do not use your content to train third-party AI models without your explicit, separate permission. The default is no.
If we ever offer a way to opt in, it will be a clear, separate choice — never buried in a settings default.
Every AI surface links here, and from here you can read the full policies that govern how we build and operate AI. These are the rules we hold ourselves to, not marketing copy.
Last updated: June 20, 2026